Shipping and Returns
How Do I Get Returns?
All Sales are final. No returns or exchanges on products.
If the product is damaged when received please contact me immediately within 24 hours after product is received.
How Am I eligible For A Return?
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
How do I get approved for a Refund?
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Queensbyinga@yahoo.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: QUEENS INC, 401 Shady lane , Midway KY 40347, United States.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: QUEENS INC, 401 Shady lane , Midway KY 40347, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
WHEN WILL I RECEIVE MY ORDER?
Orders will be received depending on the shipping preference you select during check out.
WHEN WILL MY ORDER BE PROCESSED?
All order will be processed in 3-5 business days